Online therapy has become increasingly popular recently. Skype counselling has many fans and opponents, and all of them express very important arguments, both for and against it. I want to focus on some of the features of this type of consultation.
Those who oppose video therapy believe that:
- Skype makes communication less personal.
- The internet connection interference and interruptions during the Skype session may negatively affect the session.
- Online consultations require more attention to issues of privacy and information transfer security.
- The limited view and lack of physical contact complicates the use of certain exercises.
- The client needs to pay special attention to their surroundings during counselling – for example, to choose a time when roommates or neighbors won’t bother them.
On the other hand, there are important arguments in support of this counselling format:
- When a client is at home, they feel more secure.
- You don’t need to spend time and money to go to the therapist’s office.
- The working time is determined only by the therapist and customer – you can disregard traditional office hours.
- You are free to travel abroad – online counselling can take place in any country as long as you have Internet connection.
- The ability to work online expands possibilities when choosing a therapist.
- Finally, for some people from small towns, online counselling may be their only opportunity to communicate with a therapist.
As for me, I think that Skype-counselling will never replace live communication, but sometimes a combination of personal and online therapy is very useful for customers. In some cases, if good communication, safety, and comfort are ensured, this format may be just as efficient and productive as live communication.